Crisis Supervisor I
Company: Community Counseling Solutions
Location: Oregon City
Posted on: October 17, 2024
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Job Description:
CCS currently has an opening for a Full-Time, Crisis Clinical
Supervisor I, responsible for the day to day oversight and
supervision of Crisis Workers in the Umatilla County CCS offices.
Successful candidates must have a Master's degree in psychology,
social work, recreational, art, or music therapy, or a behavioral
science field plus two (2) years of post-Master's experience unless
varianced by the State.
Wages for this position start at $65,500.00, but may be more
depending upon experience, up to $98,300.00. CCS has a benefit
package including health, dental and vision insurance, 401K match,
generous paid vacation, paid holidays, and student loan
forgiveness. Position is open until filled.
DESCRIPTIONThe Crisis Supervisor I, under the supervision of the
Clinical Director or Clinical Manager, is responsible for the day
to day oversight and supervision of Crisis Workers in the Umatilla
County CCS offices. The Crisis Supervisor plans, assigns, directs
and reviews the clinical work of mental health therapists. They
ensure that the relevant Oregon Administrative Rules (OAR's) are
adhered to, monitors quality assurance, and develops and monitors
treatment protocols. In addition, the Crisis Supervisor may respond
as a backup to crisis calls during non-traditional work hours.
SUPERVISION
Supervision ReceivedThis position is supervised by the Clinical
Director or Clinical Manager.
Supervision ExercisedThis position directly supervises Crisis
Workers based in Morrow, Wheeler, Grant and Gilliam counties.
RESPONSIBILITIESProvide clinical supervision and oversight on a
daily and regular basis to assigned clinicians. Ensure that care is
of the highest clinical standards and consistent with CCS
philosophy and policy.
Ensure that assigned clinicians are apprised of current evidence
based practices (EBP's), implements EBP's, and ensures that the
agency is meeting or exceeding standards of good clinical
outcomes.
Ensure that all paperwork by the clinical staff is completed in a
professional and timely manner, and provide supervision when this
goal is not being met.
Ensure that the quality of clinical work is superior and completed
in a professional manner, and provide supervision when this goal is
not being met.
Assists with crisis consultation agency-wide to include
investigations and examinations.
Provide after-hours emergency services on a 24 hour, rotating basis
to adults and children. This includes telephone consultation and
crisis intervention in the community. May also participate in the
back up on call supervisory rotation on a 24 hour rotating
basis.
Ensure knowledge and application of CCS personnel policies and
procedures.
This position recruits, hires and trains new staff. They provide
supervision and conduct performance evaluations. They follow
policies for employee discipline and termination when necessary.
Works to resolve conflict as appropriate and provides positive
leadership.
When necessary, in consultation with Clinical Manager, Clinical
Director and/or the Executive Director, engage in disciplinary
actions.
Report all cases of abuse or neglect to the proper agency, or
ensure that all cases are reported. Provide follow up and completes
all investigative reports when required, as well as implementing
safety plans. Become a Protective Service Investigator.
Initiate holds, provide civil commitment investigations, and work
with the hospitals, case workers and the state and other
individuals/agencies for all individuals in the civil commitment
process.
Provide utilization management for adults and children needing to
access higher levels of care.
Schedule and participate in meetings with other agencies to ensure
continuity of service delivery and ensure that CCS is highly
regarded by other community partners.
This position will maintain a caseload. This position will provide
quality individual, group and family counseling services. Ensure
that all paperwork is professional and timely.
Follow the grievance process for customer complaints and work
diligently to resolve complaints.
Ensure that the agency is meeting or exceeding all of the
requirements for the relevant OAR's, as well as the clinical
contractual requirements as required by Greater Oregon Behavioral
Health (GOBHI) and other mental health organizations.
Ensure that clients are scheduled in a timely manner.
Responsible for ensuring clinical staff coverage by overseeing
vacations, sick leave, training, etc.
Work with contracted prescribers to put together schedules and
ensure that the service delivery is well coordinated for
prescribers and the customers they see. Consult with prescribers to
coordinate medical treatment. Work with Quality Assurance
Coordinator to ensure that clinicians are meeting quality assurance
standards.
When requested, participate in internal administrative meetings.
Hold regular clinical staff meetings.
Communicate with members of the public to coordinate work programs,
inform the public about our services, and speak with groups about
our services and/or specific areas of mental health and
alcohol/drug programs.
Serve on various boards or committees in the community as it
relates to program services.
Assist Office Manager in ensuring that there is a good working
relationship between clerical and clinical staff and lines of
communication are kept open.
Administer forms for urinalysis testing (UA's), provide accurate
information on the UA's to clients, in some cases observes the UA,
and record all pertinent information.
Transport customers as needed.
May be asked to participate in back up on call rotation for crisis
services.
Other duties as assigned.
QUALIFICATIONS
Education and/or ExperienceAs direct provider of clinical
supervision, must have a Master's degree in psychology, social
work, recreational, art, or music therapy, or a behavioral science
field plus two (2) years of post-Master's experience unless
varianced by the State.
CertificationsCertified Mental Health Investigator, or ability to
obtain certification.
Certified Protective Services Investigator, or ability to obtain
certification.
Certified Mental Health Examiner, or ability to obtain
certification.
If this position is not a Licensed Professional Counselor, Licensed
Clinical Social Worker or a Ph. D., the position needs to obtain
their Certified Alcohol and Drug Counselor certification.
Other Skills and AbilitiesKnowledge of the diagnosis and treatment
of mental illness and addictions and principles of counseling.
The ability to use independent judgment including finely developed
decision making, planning, analytical and organizational
skills.
Ability to prepare and maintain detailed and accurate records.
Ability to communicate and coordinate well with a diverse
population including staff members, professional consultants,
agencies, customers, and members of the general public.
Ability to understand, interpret and apply laws, regulations and
administrative rules related to mental health and chemical
dependency.
Ability to learn and implement CCS procedures, regulations and
requirements with respect to procurement, budget, safety,
operations and organization.
Must be a self starter and demonstrate the ability to supervise and
assign work to subordinates; ability to work effectively with other
employees and the general public.
Good organizational and time management skills are essential.
Must be able to work with minimal supervision.
The position requires the handling of highly confidential
information. Must adhere to rules and laws pertaining to client
confidentiality.
Must be able to communicate effectively in both written and oral
formats. Must have the ability to present and exchange information
internally across teams and co-workers, and externally with
customers and the public. Information communicated ranges from
routine/basic to complex and confidential information.
Must have excellent typing skills, have knowledge of basic office
software programs and ability to effectively use such software.
CRIMINAL BACKGROUND CHECKSMust pass all criminal history check
requirements as required by ORS 181.536-181.537 and in accordance
with OAR 410-007-0200 through 410-007-0380.
In addition to a pre-employment background check, each employee,
volunteer and contractor shall be checked on a monthly basis
against the OIG and GSA exclusion lists, as well as other federal
and state agency lists. If it is discovered that an employee,
volunteer or contractor is excluded or sanctioned it will be the
cause for immediate termination of employment, volunteering, or the
termination of the contract.
PERSONAL AUTO INSURANCEMust hold a valid driver's license as well
as personal auto insurance for privately owned Vehicles utilized
for CCS business such as client service purposes, travel between
business offices and the community, to attend required meetings and
trainings.
Must show proof of $300,000 or more liability coverage for bodily
injury and property damage, and maintain said level of coverage for
the duration of employment at CCS.
The employee's insurance is primary with CCS insurance being
secondary. CCS reserves the right to deny any employee the use of a
vehicle owned by CCS.
PHYSICAL DEMANDSWhile performing the essential duties of this job,
the employee is regularly required to use office automation
including computer and phone systems that require find
manipulation, grasping, typing and reaching.
The employee is also regularly required to sit; talk and hear; use
hands and fingers and handle or feel. The employee is occasionally
required to stand; walk; reach with hands and arms; stoop; kneel
and/or squat when adjusting equipment or retrieving supplies.
The employee may occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close
vision, peripheral vision, distance vision and the ability to
adjust focus.
The employee should possess a valid driver's license for vehicle
travel when working on behalf of the agency.
When serving in the on-call rotation, employee may be required to
perform on less than optimal amounts of sleep.
WORK ENVIRONMENTWork is performed in an office environment as well
as in the community. The noise level in the office environment is
usually moderate, but occasionally one may be exposed to loud
noises. The noise in the community, including the homes of
customers, is often difficult to predict. Occasional out of area
travel and overnight stays will be required for attendance at
meetings and/trainings.
However, the employee also will be required to work in the
communities, homes and other living environments, of the clients we
serve. Handicap access may not be available at all places where
this position must go. There are some situations where this
position may be required to respond to environments where a client
is in crisis. The environments in these situations are difficult to
predict and may be in uneven terrain.
This position exposes the employee to the everyday risks or
discomforts which require normal safety precautions typical of such
places as an office.
Compensation details: 65500-98300 Yearly Salary
PI615a687bd1ff-37248-35806426
Keywords: Community Counseling Solutions, Aloha , Crisis Supervisor I, Other , Oregon City, Oregon
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