Manager of Customer Accounts
Company: VirtualVocations
Location: Portland
Posted on: November 10, 2024
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Job Description:
A company is looking for a Manager, Customer Accounts to lead a
team of Account Managers in providing exceptional service to
schools utilizing their platform.
Key Responsibilities
Manage and empower a team of up to 12 Account Managers in a remote
environment
Monitor key metrics and report on team performance and KPIs
Coach and train team members through regular 1:1s and team
meetings
Required Qualifications
2+ years of experience managing customer-facing teams, preferably
in a remote setting
5+ years of experience in sales or account management
Proven track record of successfully coaching team members to exceed
goals
Experience with SaaS applications and B2B technology-based
products
Proficiency in utilizing Salesforce for team workflows and
data-driven decisions
Keywords: VirtualVocations, Aloha , Manager of Customer Accounts, Executive , Portland, Oregon
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