Senior Project Manager (Call Center Cloud Implementation)
Company: Motus Recruiting And Staffing
Location: Portland
Posted on: May 4, 2024
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Job Description:
_*Senior Project Manager Call Center Cloud Implementation*_Our
client, an energy supplier and community leader, is looking for a
Senior Project Manager (Cloud Software Implementation) for their
Portland, Oregon location. In this role, you will provide planning,
coordination, and execution of tasks and resources within the
customer service and call center environment. It encompasses
various aspects such as workforce management, performance
monitoring, and continuous improvement.If you think youd be a good
fit, we want to hear from you!*Pay Range: *$55.00 -
$61.75*Location: *Portland, Oregon *HYBRID **Contract Duration: *5+
Months*Key Responsibilities for Senior Project Manager:** Complete
the scope of the project by a defined deadline and within a set
budget.* This project is currently finalizing the design (call
flows and technical architecture) as well as the overall project
schedule.* Kick off project implementation phase.* This role is
responsible for the success of the project, measured in terms of
scope, schedule and budget adherence.* Another important measure of
success is alignment to desired business outcomes.* Plan and
execute all aspects of the project, including core elements such as
scheduling, resources, scope, budget, risk/issues, and
communication.* Work closely with customer lifecycle management
leadership and program manager.*Requirements/Qualifications for
Senior Project Manager:** 5+ years of Project Management experience
required.* Schedule management experience required.* Communication
management experience required.* Quality management experience
required.* Resource management experience required.* Budget and
forecasting experience required.* Integration Management experience
required.* Utilities experience highly preferred.* Experience with
Genesys Cloud and/or telephony projects for call centers is
preferred.**We are unable to accommodate corp. to corp.
candidates***About Motus Recruiting and Staffing, Inc:*_Founded in
2006, Motus is an award-winning recruiting and staffing firm in the
Pacific Northwest, specializing in professional services and
technology solutions. We are a group of people who not only
recognize the importance of representation, but actively fight for
diversity, equity, and inclusion in the recruitment process. Our
goal is to educate organizations on the importance of DEI when
hiring, promoting, and supporting diverse employees. We are calling
organizations to demonstrate their commitment to DEI by being
intentional about who they hire.__All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, citizenship, disability or protected veteran
status.__JB/12385_Job Types: Full-time, ContractPay: $55.00 -
$61.75 per hourSchedule:* 8 hour shift* Monday to
FridayExperience:* Project management: 5 years (Required)*
utilities: 1 year (Preferred)* genesys cloud and/or telephony
projects: 1 year (Preferred)Work Location: In personby Jobble
Keywords: Motus Recruiting And Staffing, Aloha , Senior Project Manager (Call Center Cloud Implementation), Executive , Portland, Oregon
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